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Frequently asked questions

Straight answers,
before you ask twice

The questions we hear most from maintenance, IT, and plant leadership when they're deciding
whether MaintenanceIQ™ fits.

MaintenanceIQ™ is an AI-based maintenance agent that watches your equipment continuously, recognizes the early signs of failure, and takes action directly inside your SAP system — creating the work order and reserving the parts — before a supervisor is even notified. It's delivered by KloudData as a fixed-scope accelerator, not custom software you have to build from scratch.

SAP's native maintenance module manages work orders after a person creates them, and SAP's built-in AI assistant is designed for conversational tasks, not continuous equipment monitoring. MaintenanceIQ™ is the layer that watches the equipment itself and creates those work orders automatically — a capability that isn't part of SAP's standard toolset. KloudData built it using our AI partnership with Anthropic.

Calendar-based preventive maintenance replaces parts on a fixed timer, regardless of actual condition — so you're paying for unnecessary service on healthy equipment while still missing failures that happen between scheduled visits. MaintenanceIQ™ adds a condition-based layer on top: it watches real equipment health and catches failures your calendar can't predict, while your existing schedule stays in place for routine service.

Most industrial equipment built after roughly 2010 already supports the standard connectivity MaintenanceIQ™ needs. For older equipment, a small external adapter attaches to the machine without any modification to the equipment itself, giving it the same monitoring capability.

No — it changes what your team spends time on. Around 85% of detected issues are resolved automatically end-to-end. The rest reach a supervisor as a single, fully-contextualized exception, so your team's time goes to the decisions that actually need a person, not to watching dashboards or writing up routine work orders.

MaintenanceIQ™ writes directly into your existing SAP Plant Maintenance and Materials Management modules through SAP's own supported integration interfaces. There's no separate system to maintain, no manual re-entry, and no reconciliation between two tools — the work order and the parts reservation simply appear where your team already works.

The 60 days cover everything from initial setup and equipment configuration through integration with your SAP environment, end-to-end testing, and a supervised go-live with two weeks of hypercare support. It's a fixed-fee, fixed-scope engagement — the 60-day mark is your production go-live date, not a project milestone buried inside a longer timeline.

If a delay is on KloudData's side, your subscription is extended at no charge for the length of the delay. The commitment is backed by the engagement itself, not just a target on a slide.

MaintenanceIQ™ runs inside your own SAP cloud environment and only interacts with the equipment and maintenance data required to do its job. Access follows the same governance, security, and role-based controls already in place for your SAP system — nothing is exposed outside your environment.

MaintenanceIQ™ is deployed today across industrial machinery, aerospace and defense, life sciences and biopharma, and high-tech electronics manufacturing — covering equipment from CNC spindles and compressors to pumps, mixers, and conveyor motors. Visit the Verticals pages for detail on your industry.

Still have a question?

Talk to the team that builds and deploys MaintenanceIQ™ — or just tell us what machine you want us to look at.

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